Nelson & FieldsMy Business Day™
The daily operating view: what must be addressed, what changed, what is coming.
Nelson & Fields Platform
ASCEND Business OS™
Run your business with the whole picture in view.
A governed business operating environment that brings your work, people, money, customers, priorities and business intelligence together — so you can understand what is happening and know what needs attention.
Building the Systems. Strengthening the Operations. Powering Business Success.
Demonstration access explores a fictional company with simulated business data.
My Business Day™ — AOS
The ASCEND™ Ecosystem
Powerful alone. Connected when your business needs more.
The Operating Picture
See your business as one operating picture.
AOS™ brings the moving parts of the business into one governed operating and intelligence environment — while allowing the tools that already work to stay in place.
Swipe to explore.
AOS is not positioned as a replacement for every external business application. It is the governed operating and intelligence layer that helps a business understand and coordinate its operations.
AOS™ in action
One operating system. Six moments you control.
Choose a moment — the business picture, the day, JOY™, the work, the customer and money context, then the intelligence behind it.
01 — Executive Command Center™
Open the business and see what needs you.
The business-level operating picture: condition, attention, what is waiting, what changed — and a direct move into action.
- What needs your attention
- The condition of the business
- What is waiting
- What changed
- What Needs Me?
- The items the business is waiting on you for — surfaced instead of hunted for.
- Executive Pulse
- Business Pulse™ — the current operating condition of the business, derived only from recorded records.
- ASCEND Watch™
- Business obligations, renewals and financial attention AOS is keeping in view for you.
Executive Command Center™ — AOS Home01 / 06
What Needs Me?
The items the business is waiting on you for — surfaced instead of hunted for.
Executive Pulse
Business Pulse™ — the current operating condition of the business, derived only from recorded records.
ASCEND Watch™
Business obligations, renewals and financial attention AOS is keeping in view for you.
Real ASCEND Business OS™ screens. Demonstration records are synthetic. Markers explain the product — this page is not the application.
01 / 06 — Command
ASCEND Business OS™
That's only part of what's inside.
You've seen how AOS™ helps bring the business into view. There is more to explore across the operating environment.
- My Business Day™
- Business 360™
- Team 360™
- Money
- Customers
- Growth
- Compliance & Risk
- Meetings
- Work
- Outcomes
- Reports
- JOY™ Business Intelligence
- and more
ASCEND Workforce™ — AWF™
The workforce in motion.
A workforce is a stream of events. People arrive, cover changes, readiness expires, responsibilities move, access shifts and people leave — every day, in every business.
Workforce activityNew hire starts today
One ordinary daySee six workforce events from a single dayShow
- 7:52 AMOnboard
A new employee starts today.
- 8:06 AMSchedule
Two workers called out.
- 9:14 AMDevelop
A certification expires next week.
- 11:32 AMChange
A manager changed someone's responsibilities.
- 2:17 PMChange
A worker needs access to a system.
- 4:48 PMOffboard
Someone's last day is today.
The workforce lifecycle
Hire → Onboard → Schedule → Develop → Change → Offboard. Choose a stage.
Onboard stage: a new worker arrives at 8:03 AM. AWF confirms documents, acknowledgements, training, access and equipment before active status.
8:03 AMWorkforce event 02 of 06
Your new worker just arrived. Are they actually ready to begin?
Arrival is the visible moment. Readiness is the real one — and readiness is made of many small things that are easy to assume and hard to confirm.
- Are the required documents complete?
- Have policies been acknowledged?
- Has training been assigned?
- Is required system access ready?
- Are equipment and resources accounted for?
Operational risk
A worker who is present but not ready looks like progress and behaves like a delay.
ASCEND Workforce™ response
AWF™ carries onboarding through to readiness — the profile, the assignments, the acknowledgements and the access are confirmed before the worker becomes active.
- Identity & profile
- Documents
- Acknowledgements
- Training assigned
- Policies
- Equipment
- System access
- Readiness checks
- Active status
Onboarding isn't complete because a form was submitted. It's complete when the worker is ready.
AWF — Command View™Onboard
- Are the required documents complete?
- Have policies been acknowledged?
- Has training been assigned?
- Is required system access ready?
02 / 06 — Onboard
From the first day to the last
Your workforce doesn’t stand still.
Neither should your workforce system.
ASCEND Workforce™
From the first day to the last — and every workforce change between.
ASCEND Workforce™ is a standalone system with its own commercial identity. It does not require ASCEND Business OS™ or ASCEND Management System™.
ASCEND Workforce™
The workforce doesn't stop at six moments.
The lifecycle is how the story is told. The workforce environment covers considerably more of what a working team actually needs.
- People
- Workforce Status™
- Skills
- Certifications
- Readiness
- Scheduling / Coverage
- Work
- Authority Center™
- Workforce Intelligence
- Onboarding
- Offboarding
- Digital Handoff™
- and more
Explore AWF™
Workforce trial and access paths open with ASCEND Workforce™ First Access.
ASCEND Management System™ — AMS™
Something isn’t working.
- Work keeps getting delayed.
- Responsibilities aren't clear.
- A process keeps breaking down.
- The same issue keeps coming back.
- Leadership knows something needs to change — but the cause isn't clear yet.
Before you fix the problem, you have to understand it.
Finding the problem is only the beginning. Transformation is a sequence — diagnosis, plan, implementation, measurement, adjustment and the discipline to hold the gain.
Begin the AMS transformation journey
Diagnose → Plan → Implement → Measure → Adjust → Sustain. Advance the journey.
Transformation path
Stage 01 of 06 — Diagnose
Stage 1 of 6, Diagnose. The visible problem may be a symptom. AMS structures assessment, investigation and validation into findings reviewed by accountable people.
01 — Diagnose
What's actually causing it?
The visible problem may only be a symptom. Before anything is prescribed, the organisation has to understand the operating condition underneath it.
- What is happening?
- Where is it happening?
- Who and what is affected?
- What has already been tried?
- What evidence exists?
- What underlying operating condition may be causing it?
ASCEND Management System™ response
AMS™ structures the investigation: assessment, business context and records are gathered so findings are validated by people who are accountable for the conclusion — not generated automatically.
Capabilities referenced
- Business Health Assessment™
- Executive Business Diagnosis™
- Investigation & validation
- Findings
- Business records & context
Understand the condition before prescribing the change.
AMS — Business Health Blueprint™Stage 01
- What is happening?
- Where is it happening?
- Who and what is affected?
- What has already been tried?
From finding the problem to making the change.
ASCEND Management System™
Strategy is only valuable when it becomes execution.
From diagnosis through implementation — and beyond. AMS™ is a standalone system and can be adopted on its own.
AMS™ is the management and implementation environment. Nelson & Fields is the firm that works within it. Final hardened AMS™ screenshots are inserted later through the story configuration — the labelled frames above are placeholders, not product interfaces.
ASCEND Management System™
The journey is only part of the work.
The transformation journey shows the shape of the engagement. The management environment carries the oversight, evidence and continuity around it.
- Executive oversight
- Professional Work Center™
- Work Chains
- Evidence
- Approvals
- Measurement
- Outcome governance
- Reporting
- Executive review
- JOY™ intelligence
- Digital Handoff™
- Continuity
- and more
Bring Your Own Software™
Already have tools that work? Keep them.
Your business may already rely on accounting, CRM, payments, scheduling, communication, documents, payroll or industry-specific systems. ASCEND™ is designed to work alongside the systems your business already relies on. You should not have to throw away useful tools simply to operate with ASCEND™.
- You can identify and reference the software your business already uses.
- Where a supported integration has actually been built and verified, ASCEND™ may securely exchange authorized information.
- Advanced or custom integrations may require separate implementation.
ASCEND™ does not claim universal integration, and no third-party relationship is implied.
ASCEND™ operating environment
Works alongside the systems you already rely on
- Accounting
- CRM
- Payments
- Scheduling
- Communication
- Documents
- Payroll
- Industry-specific systems
- Keep what works.
- Connect what's supported.
- Build what your business needs.
Business Memory™
Your business shouldn’t forget what happened.
ASCEND™ helps preserve authorized business context so the operation keeps its continuity as people, priorities and responsibilities move.
What happened
What changed
What was decided
What remains open
What we're waiting on
What was tried
What happened next
- JOY™
- What Changed?™
- Digital Handoff™
- Continuity
- Executive intelligence
ASCEND Intelligence Center™ · JOY™
Your business is already telling you something. JOY™ helps you see what it means.
JOY™ turns the business information available within AOS into clearer operating intelligence — working in business context rather than as a general-purpose chat tool.
What needs myattention today?
What am I waiting on?What's coming?What needs my attention?What changed?How are our numbers?How is my team doing?Where are we at risk?Where are the opportunities?
What the available business information shows.
Activity, records and business information held in AOS — presented as what the business has actually captured.
JOY™ distinguishes what the business records show from what it observes or recommends.
How the operating picture forms
Business information
Authorized business information — created natively in AOS, and where supported and configured, context from connected or preferred external business systems.
ASCEND Business OS™
Organizes authorized information into a governed operating picture.
JOY™
Helps interpret the picture, surface context and answer authorized business questions.
You
Review. Decide. Act.
Governed intelligence
JOY™ works according to your product, membership, role, permissions and authorized business information. Your view of the business follows your access.
JOY™ surfaces intelligence. Accountable people remain responsible for business decisions.
JOY™ is not unlimited Nelson & Fields human consulting.
JOY™ capability
One intelligence identity. Three levels of capability.
JOY™ is one ASCEND™ intelligence identity. Your AOS™ membership determines the applicable JOY™ capability — these are not three unrelated assistants.
JOY ESSENTIALS™
We coach you.
- Understand.
- Navigate.
- Stay aware.
- Move forward.
JOY GROWTH™
We work with you.
- Deeper intelligence.
- Greater analysis.
- More operating assistance.
JOY EXECUTIVE CONCIERGE™
We partner with you.
- Advanced executive intelligence within the organization's authorized environment.
JOY™ surfaces intelligence. Accountable people remain responsible for business decisions.
Governed intelligence
JOY™ works according to your product, membership, role, permissions and authorized business information.
JOY™ is not unlimited Nelson & Fields human consulting.
ASCEND CREDITS™ INCLUDED
Additional intelligence capacity for eligible premium JOY™, analysis, synthesis and other advanced intelligence experiences.
Everyday ASCEND™ operations do not consume credits.
Credits do not upgrade JOY™ capability.
The ASCEND™ Ecosystem
Powerful alone. Connected when your business needs more.
AOS™
Operate the business.
AWF™
Operate the workforce.
AMS™
Drive the transformation.
Each system is purchased and used independently. A business can begin with one and add another only when it needs more — no system requires the others.
Membership
Find the ASCEND™ membership that fits.
AOS™, AWF™ and AMS™ offer different paths based on how your business operates, your workforce and the support you need.
- JOY™ Intelligence
- ASCEND Credits™
- Preferred Member Benefits
- Bring Your Own Software™
- Support
- And much more
Membership
One membership presentation. Three operating environments.
Choose the product you want to explore. Everything about how ASCEND™ adapts as a business grows stays in one place.
How ASCEND™ adapts as your business growsShow
Plans & Capabilities
AOS adapts to how much of the business you run in it.
AOS does not require every business to operate the exact same way. A newer or smaller business may begin with a more focused set of capabilities. A growing or established business may use AOS as a broader operating environment across more areas of the business — and the system can expand as operating needs expand.
For newer, smaller or more focused businesses.
Start with what you need.
Begin with the capabilities needed to organize the business, understand what needs attention and establish stronger day-to-day operations.
- Organize the business in one place
- See what needs attention each day
- Establish dependable daily operating habits
These describe how AOS adapts to different operating needs. They are not membership tier names, and they do not imply unlimited customization.
Native when it makes sense. Connected when it works better.
Depending on the capability and the configured business environment, AOS may provide native capability, a governed connection or launch to an external provider, or both.
Native AOS™
Use capabilities built directly into ASCEND Business OS™ to manage and understand important areas of the business from within AOS.
My Business Day™Business 360™Team 360™CustomersMoneyGrowthCompliance & RiskMeetingsWorkOutcomesJOY™ Business Intelligence
Availability of a capability depends on the configured business environment.
Your business. Your operating environment.
Built around how your business operates.
AOS can be configured around the capabilities, people and operating needs appropriate for the business — where supported by the product.
Configurable, not custom-built software.
Businesses configure existing AOS capabilities. AOS is not a custom software development engagement, and configuration does not create bespoke applications.
- Enabled capabilities
- User count
- Roles and permissions
- Native AOS workspaces
- Connected or preferred external systems
- Optional capabilities and add-ons
Membership model
AOS is offered through membership.
AOS membership is configured according to the appropriate product level, enabled capabilities, users and applicable add-ons. The recurring amount is shown while configuring membership inside ASCEND Business OS™.
Request Demo Access — Experience GoodDaddy Home Services, the fictional demonstration business with simulated data.
Start 30-Day Trial — Begin using AOS with your own business environment.
Membership — Ongoing AOS access after the applicable commercial path.
Membership configuration & purchase
Inside AOS, an authorized business can:
- 1Answer practical questions about the business
- 2Review and select the appropriate membership
- 3Select user count
- 4Review enabled capabilities
- 5Review applicable add-ons
- 6See the recurring membership amount, then proceed to onboarding
Membership is configured and purchased inside ASCEND Business OS™, so amounts and plan details are confirmed there rather than on this page.
ASCEND Business OS™
30 days. Your business. AOS™.
Bring your business into ASCEND™ and experience what operating with greater visibility, intelligence and control can feel like.
30-Day Free Trial
Experience AOS™ before choosing how you want to continue. Eligible trial users may receive preferred introductory membership pricing when they continue.
- Trial
- Set up your own business environment and operate it for 30 days.
- Demo
- Explore an approved demonstration environment with example business data.
- Access
- Already operating with AOS™? Sign in to your existing environment.
Membership continues after the trial. Membership options, annual choices and current pricing are presented in your membership experience before any payment is authorized.
Foundation
AOS CORE™
Run the business with greater visibility and control.
For owners and small teams ready to bring the moving parts of the business into one connected operating environment.
JOY Essentials™
We coach you.
- Daily operating experience
- JOY Essentials™
- Business Memory™
- Business visibility & attention intelligence
- Customers, money, work & outcomes
- What Changed?™
- ASCEND Credits™ included
- Bring Your Own Software™
- Guided onboarding
- Standard support
- Preferred Member Benefits
- And much more
Growth
AOS BUSINESS™
Most PopularMore intelligence for a business that's growing.
For growing businesses that need greater intelligence, capacity, coordination and automation across the operation.
JOY Growth™
We work with you.
- Everything appropriate from Core
- JOY Growth™
- Deeper cross-business intelligence
- Expanded forecasting & trends
- Scenario intelligence
- Greater financial intelligence
- Expanded strategy & outcome intelligence
- Greater automation
- Expanded connected-software capacity
- Expanded ASCEND Credits™
- Executive reporting
- Priority support
- Preferred Member Benefits
- And much more
Enterprise
AOS ENTERPRISE™
Operate with greater scale, governance and intelligence.
For organizations requiring broader operating capacity, advanced governance and enterprise-level configuration.
JOY Executive Concierge™
We partner with you.
- JOY Executive Concierge™
- Organization-wide intelligence
- Advanced governance
- Advanced permissions & security
- Enterprise automation
- Custom integrations & APIs
- Pooled ASCEND Credits™
- Implementation options
- Enterprise support
- Preferred Member Benefits
- And much more
PREFERRED MEMBER BENEFITS
Eligible ASCEND™ members receive preferred access and pricing on qualifying Nelson & Fields services, including Business Advisory consultations.
Not every Nelson & Fields service is discounted. Priority Same-Day and Extended-Hours consultations are excluded.
Already use AOS™?
ASCEND Access™- Membership pricing is presented in your membership experience before any payment is authorized.
- Trial eligibility and account requirements apply.
- Enterprise and custom arrangements are subject to scope and agreement.
Trust & Governance
Governed by design, not by convention.
Role-aware access
What a person can see and do follows their role in the business.
Governed business context
Company information is recorded and governed, not improvised.
Business separation
Each business environment is kept separate from every other.
Auditable administrative access
Administrative access is recorded and reviewable.
Nelson & FieldsASCEND Business OS™
You don’t have to understand ASCEND™ from a list. See it for yourself.
Powerful alone. Connected when your business needs more. Already have tools that work? Keep them.